Anna Meller

E-commerce
Nov
21
//
2022

Customer loyalty - an investment in trust

In our previous article on building customer loyalty, we discussed this topic in the context of an optimised e-commerce implementation that provides a positive shopping experience. This part will continue this topic, emphasizing the importance of trust and customer relations.
E-commerce
Sep
28
//
2022

5 ways to build customer loyalty in e-commerce

Looking at the not-so-optimistic market forecasts, customer loyalty will be especially valued in the coming year. Why? As confirmed by research and market analysis - customer retention is from an economic point of view much more profitable than acquiring a new one. 

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